Page "Dilbert" Paragraph 36

Media analyst Norman Solomon and cartoonist Tom Tomorrow claim that while Adams ' caricatures of corporate culture seem to project empathy for white-collar workers, the satire ultimately plays into the hands of upper corporate management itself.

Solomon describes the characters of Dilbert, none of whom occupies a position higher than middle management, as dysfunctional time-wasters whose inefficiencies detract from corporate values like ' productivity ' and ' growth ', a very favorable outlook for managers.

Though Dilbert and his office-mates often find themselves baffled or victimized by the whims of managerial behavior, they never seem to question it openly.

Solomon cites the Xerox corporation's use of Dilbert strips and characters in internally distributed ' inspirational ' pamphlets: