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In 2007, when more episodes were shown and there were fewer breaks in transmission, more storylines happened.

They included: receptionist Donna Parmar's breaking patient confidentiality and her sacking from the Mill ( 2007 ), Dr. Nick West's car crash and later death ( 2008 ), and receptionist Vivien March's rape in 2008, which caused a stir in the media and received recognition at The British Soap Awards in 2009.

Also, 2009 saw the departure of long-standing major characters Ronnie, George and Bracken Woodson.