Page "Franchising" Paragraph 30

Often the training period-the costs of which are in great part covered by the initial fee-is too short in cases where it is necessary to operate complicated equipment, and the franchisee has to learn on his own from instruction manuals.

The training period must be adequate, but in low-cost franchises it may be considered expensive.

Many franchisors have set up corporate universities to train staff online.

This is in addition to providing literature, sales documents and email access.