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In hotels, the General Manager is the executive manager responsible for the overall operation of a hotel establishment.

The General Manager holds ultimate authority over the hotel operation and usually reports directly to a corporate office or hotel owner.

Common duties of a General Manager include hiring and management of a management team, overall management of hotel staff, budgeting and financial management, creating and enforcing business objectives and goals, managing projects and renovations, management of emergencies and other major issues involving guests, employees, or the facility, public relations with the media, local governments, and other businesses, and many additional duties.

The extent of duties of a hotel General Manager vary significantly depending on the size of the hotel and company ; for example, General Managers of smaller hotels may have additional duties such as accounting, human resources, payroll, purchasing, and other duties that would usually be handled by other managers or departments in a larger hotel.