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No matter how sustainable a building may have been in its design and construction, it can only remain so if it is operated responsibly and maintained properly.
Ensuring operations and maintenance ( O & M ) personnel are part of the project's planning and development process will help retain the green criteria designed at the onset of the project.
Every aspect of green building is integrated into the O & M phase of a building's life.
The addition of new green technologies also falls on the O & M staff.
Although the goal of waste reduction may be applied during the design, construction and demolition phases of a building's life-cycle, it is in the O & M phase that green practices such as recycling and air quality enhancement take place.

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