Page "Information Age" Paragraph 14

Jobs traditionally associated with the middle class ( assembly line workers, data processors, foremen, and supervisors ) are beginning to disappear, either through outsourcing or automation.

Individuals who lose their jobs must either move up, joining a group of “ mind workers ” ( engineers, doctors, attorneys, teachers, scientists, professors, executives, journalists, consultants ), or settle for low-skill, low-wage service jobs.