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Shortly after the suit was filed, Thompson declared that his company was suspending its plans to begin chartering flights due to " bad press created by the lawsuit " and cancelled all " pre-reservations " and issued refunds.
The company had maintained the funds collected from customers so it was able to issue refunds quickly.
Mainline Airways says it had planned to re-book passengers on Delta Air Lines, with whom the company had matching schedules and rebooking agreements in the event that the planned charter flights were cancelled or deferred.
However most customers had already put stop-payment orders on their credit card transactions after hearing the press and the company did not have sufficient capital to pay for both refunding and re-booking customers, leading to the decision to purely refund customers.

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