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Upon visiting the site, visitors can create a free account.
Users may create up to five accounts per email but the rules state that only one account may be used to earn Neopoints ; that account is referred to as a " main " and the rest as " sides ".
A user then creates a Neopet out of the available 54 and chooses its unique name, its physical characteristics, and its personality and may own up to four per account ( five if the user in question is subscribed to Premium Portal ).
When creating a Neopet, users may pick between three sets of randomly generated stats used for battling in the Battledome.
Players are expected to feed and care for their Neopets when they grow hungry or ill, although they will not die if they are neglected.
New users start out with a newbie pack consisting of various items that introduce basic features of the site, such as food for feeding a pet.
More items can be bought from other users ' or from non-player characters ' shops.

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