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" Interventions " are principal learning processes in the " action " stage ( see Figure 1 ) of organization development.
Interventions are structured activities used individually or in combination by the members of a client system to improve their social or task performance.
They may be introduced by a change agent as part of an improvement program, or they may be used by the client following a program to check on the state of the organization's health, or to effect necessary changes in its own behavior.
" Structured activities " mean such diverse procedures as experiential exercises, questionnaires, attitude surveys, interviews, relevant group discussions, and even lunchtime meetings between the change agent and a member of the client organization.
Every action that influences an organization's improvement program in a change agent-client system relationship can be said to be an intervention.

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