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Smile ( 2000 ), produced by Bob Ezrin, had more of a pop music feel ( which utilized new sounds for the band like drum loops and synthesizers ), jarring some of the band's long-time fans.

The New York Times positively reviewed the album, but in a nod to the band's lack of widespread recognition, titled the review " What If You Made A Classic And No One Cared?

" Though still a member through the recording of the album, Grotberg left the band before the Smile tour, and was replaced by Jen Gunderman.

The song " I'm Gonna Make You Love Me " appeared in a Ralph Lauren commercial, the second soundtrack released from Dawson's Creek " Songs from Dawson's Creek Volume 2 ", and the 2001 film All Over the Guy.