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Octel Communications, founded in 1982 by Bob Cohn and Peter Olson, broadly commercialized the corporate voice messaging market.
While Octel benefited from the work and experiments of others it was the first stand-alone voice-mail company to build a strong business and strategy to win in this difficult market.
In addition, Octel innovated substantially new technology which contributed heavily to its success including a system architecture that was physically smaller, faster, more reliable, and much less costly than other corporate vendors.
Octel's voice-mail system, was introduced in 1984, included unique system features, many of which were patented, which gave Octel market leadership.
In 1990 Octel was one of the first companies to introduce the concept of Unified Messaging.

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