In the administration of President George H. W. Bush, Ross was director of the United States State Department's Policy Planning Staff, working on U. S. policy toward the former Soviet Union, the reunification of Germany and its integration into NATO, arms control, and the 1991 Gulf War.

In the Administration of President George H. W. Bush, he served at the White House as Special Assistant to the President for Cabinet Liaison and later as Chief of Staff to the Secretary of Transportation.

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