The time was about 16: 30, and the two armies were in close contact across the whole four-mile ( 6 km ) front, from the skirmishing in the marshes in the south, through the vast cavalry battle on the open plain ; to the fierce struggle for Ramillies at the centre, and to the north, where, around the cottages of Offus and Autre-Eglise, Orkney and de la Guiche faced each other across the Petite Gheete ready to renew hostilities.

In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre.

Outsourced bureau contact centres are a model of contact centre that provide services on a " pay per use " model.

The overheads of the contact centre are shared by many clients thereby supporting a very cost effective model especially for low volumes of calls.

Customer Operations Performance Center Inc. ( COPC ) is the globally recognised performance management framework for the contact centre and BPO industry.

You can become certified to the COPC-2000 CSP Standard after demonstrating compliance to over 30 different items of contact centre performance as outlined in the COPC-2000 CSP Standard.

The COPC-2000 CSP Standard can be downloaded for free and is " open source " meaning it can also be utilized within your contact centre as a service to the industry.

A lid for the container may be used, provided the lid allows steam to come into contact with the food and the lid is securely fitted ( e. g. foil or greaseproof paper ), pleated in the centre and tied securely with string.

The horizontal distance between the centre of gravity and the contact point ( between the wheel and the floor ) determines the acceleration in a particular direction.

Once a rider is in motion they shift their centre of gravity forward of the wheel's contact point to accelerate, shift it behind to decelerate, and keep their centre of gravity over the contact point to maintain a constant velocity.

But significantly ( and counter intuitively ) the most significant way to affect the acceleration acting on the rider's centre of gravity is by adjusting their pedalling speed and direction, and thus the contact point, not by leaning their body.

The centre promotes cross-community contact, mutual understanding, an appreciation of cultural diversity, and is a major visitor attraction.

The train conductor then lost contact with the control centre because the fire burned through a power cable running the length of the track, causing a total blackout.

Any people in the security bays now have video contact with the control centre, so they can communicate with the people trapped inside and inform them about what is happening in the tunnel more clearly.

On straight track, the contact wire is zigzagged slightly to the left and right of centre at each successive support so that the pantograph wears evenly.

To rectify this issue, a midpoint anchor ( MPA ), close to the centre of the tension length, restricts movement of the messenger wire by anchoring it ; the contact wire and its suspension hangers can move only within the constraints of the MPA.

Service Canada has established a new contact centre which opened in 2010.

Once the button is pressed, the alarm unit will automatically contact a relative or friend or a special control centre.

He was, however, fortunate in his contact with Prof. J. G. L. Manthey ( 1769-1842 ), teacher of chemistry, who, in addition to his academic chair, was also proprietor of the `` Lion Pharmacy '' in Copenhagen where Oersted assisted him.

Athanasius did, however, remain in contact with his people through his annual Festal Letters, in which he also announced on which date Easter would be celebrated that year.

That same year Disraeli's financial activities brought him into contact with the publisher John Murray who was also involved in the South American mines.

Bede acknowledged his correspondents in the preface to the Historia Ecclesiastica ; he was in contact with Daniel, the Bishop of Winchester, for information about the history of the church in Wessex, and also wrote to the monastery at Lastingham for information about Cedd and Chad.

Depending on lung infection, or sanitary conditions, plague also can be spread in the air, by direct contact, or by contaminated undercooked food or materials.

The Khmer language has influenced, and also been influenced by, Thai, Lao, Vietnamese and Cham, all of which, due to geographical proximity and long-term cultural contact, form a sprachbund in peninsular Southeast Asia.

Chervil has also been implicated in " strimmer dermatitis ", or phytophotodermatitis, due to spray from weed trimmers and other forms of contact.

They also deform less under load, meaning they have less contact with the bearing retainer walls and can roll faster.

He also suffered a broken knee cap at Pocono Raceway when he flipped after contact with Tim Richmond.

Several subjects also reported contact with ' other beings ', alien like, insectoid or reptilian in nature, in highly advanced technological environments where the subjects were ' carried ,' ' probed ,' ' tested ,' ' manipulated ,' ' dismembered ,' ' taught ,' ' loved ,' and even ' raped ' by these ' beings.

However, the METI factor can also be viewed as somewhat misleading since active, purposeful transmission of messages by a civilization is not required for them to receive a broadcast sent by another that is, for example, seeking first contact.

Students can also face challenges in program costs, contact with teachers and support services, and need for more experience.

It also dealt with the theme of empiricism through the story of a feral child on a desert island, but departed from its predecessor by depicting the development of the protagonist's mind through contact with society rather than in isolation from society.

Although the term " tackle " is used in Australian Rules to exclusively describe wrapping, holding or wrestling a player in possession, there are also several other ways of contesting possession in Australian rules that other sports would describe as a " tackle " and that also involve a degree of contact.

Water-based surfaces are also less abrasive than the sand-based variety and hence reduce the level of injury to players when they come into contact with the surface.

Tackling is permitted as long as the tackler does not make contact with the attacker or his stick before playing the ball ( contact after the tackle may also be penalised if the tackle was made from a position where contact was inevitable ).

Such contact can also lead to more mundane infections from common bacteria and viruses found in, around and secreted from the genital regions.

It also appears that he came into contact with the banned Christian sect known as the khlysty ( flagellants ) whose impassioned services, ending in physical exhaustion, led to rumors that religious and sexual ecstasy were combined in these rituals.

They were also anxious to make contact with the Secret Chiefs themselves, instead of relying on Mathers.

An argument that increased jaggedness in the contact line enhances droplet mobility has also been proposed.

Missionary outreach by friendly contact looks somewhat different when one reflects on what is known about friendly contact in metropolitan neighborhoods ; ;

Exceptions exist to cover unsolicited physical contact which amount to normal social behavior known as de minimis harm.

Active contact between the Wajin ( the ethnically Japanese ) and the Ainu of Ezochi ( now known as Hokkaido ) began in the 13th century.

What is known is that he maintained contact with the court of Charlemagne.

Aleksić used the term " Yugo-Dada " and is known to have been in contact with Raoul Hausmann, Kurt Schwitters, and Tristan Tzara.

Armstrong was of the opinion that anyone who had actual contact with the development of radio understood that the radio art was the product of experiment and work based on physical reasoning, rather than on the mathematicians ' calculations and formulae ( known today as part of " mathematical physics ").

There is little written history of Gabon prior to European contact, but various Bantu peoples are known to have immigrated to the area beginning in the 14th century.

Little is known of tribal life before European contact but tribal art suggests a rich cultural heritage.

The first known contact between Guam and Western Europe occurred when Ferdinand Magellan, a Portuguese explorer, anchored his small 3-ship fleet in Umatac Bay on March 6, 1521.

During the Middle Ages, giraffes were only known to Europeans through contact with the Arabs, who revered the giraffe for its peculiar appearance.

Some infectious agents may be spread as a result of contact with a contaminated, inanimate object ( known as a fomite ), such as a coin passed from one person to another, while other diseases penetrate the skin directly.

It was during the Viking invasions of the Anglo-Saxon period that Old English was influenced by contact with Norse, a group of North Germanic dialects spoken by the Vikings, who came to control a large region in the North of England known as the Danelaw.

Since the early 1940s, Kingman Reef has had very little human contact, though amateur radio operators from around the world have occasionally visited the reef to put it " on the air " in what is known as a DX-pedition.

In the eighties, many fighters defected to the rival World Karate Association ( WKA ) because of the PKA's policy of signing fighters to exclusive contracts ; plus, the PKA sanctioned fights exclusively with what has become known as " full contact rules " which permit kicks only above the waist as opposed to the international rules advocated by the WKA which is similar to kickboxing promotions in Japan and other countries in Asia and Europe.

His initial Soviet contact was known as " Sonia ".

Their shipbuilding methods spread through extensive contact with other cultures, and ships from the 11th and 12th centuries are known to borrow many of the longships ’ design features, despite the passing of many centuries.

Current dampening systems include a " delta effect or vario " which slows the roller in contact with the plate, thus creating a sweeping movement over the ink image to clean impurities known as " hickies ".

These two groups had intimate contact with the Spanish conquerors, paving the way for the racial mix of native and European stock now known as mestizos.

In 1992 one commentator who claimed to be able to contact Nostradamus under hypnosis even had him ' interpreting ' his own verse X. 6 ( a prediction specifically about floods in southern France around the city of Nîmes and people taking refuge in its collosse, or Colosseum, a Roman amphitheatre now known as the Arènes ) as a prediction of an undated attack on the Pentagon, despite the historical seer's clear statement in his dedicatory letter to King Henri II that his prophecies were about Europe, North Africa and part of Asia Minor.

A negative image on film is traditionally used to photographically create a positive image on a paper base, known as a print, either by using an enlarger or by contact printing.

He then came into contact with a number of well known ascetics and decided to pursue that path.